Please read these terms carefully before using our platform
Last Updated: January 2025
By accessing and using our GPU cloud platform, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our service.
These Terms apply to all visitors, users, and others who access or use our platform.
Our platform provides cloud-based GPU computing resources for AI and machine learning workloads. We offer on-demand access to high-performance computing infrastructure through our partner data centers.
Access to various GPU configurations including NVIDIA RTX, A100, H100, and other professional-grade hardware.
Automated resource management, scaling, and workload optimization for your AI applications.
Distributed data centers worldwide ensuring low-latency access and compliance with regional regulations.
To access certain features of our platform, you must create an account. You are responsible for maintaining the confidentiality of your account information.
You must provide accurate, current, and complete information during registration. You are responsible for keeping your account credentials secure.
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breaches.
We reserve the right to terminate or suspend accounts that violate these Terms or engage in fraudulent activity.
You agree to use our platform only for lawful purposes and in accordance with these Terms.
You may not upload, store, or process content that is illegal, harmful, threatening, abusive, or violates the rights of others.
Our services are billed on a pay-as-you-use basis. You agree to pay all charges incurred through your account.
Charges are calculated based on actual usage of GPU resources, storage, and network bandwidth. Billing occurs at regular intervals as specified in your service plan.
We accept major credit cards and other payment methods as indicated on our platform. All payments must be made in the currency specified.
Late payments may result in service suspension or termination. We reserve the right to charge late fees on overdue amounts.
We strive to provide reliable and consistent service. Our SLA outlines our commitments and your remedies.
We commit to 99.99% uptime for our core services. Planned maintenance windows are communicated in advance whenever possible.
We maintain performance standards for GPU availability, network latency, and storage performance. Specific metrics are available in our detailed SLA.
If we fail to meet our SLA commitments, you may be eligible for service credits as outlined in our detailed SLA document.
We are committed to protecting your data and privacy. Our data handling practices are detailed in our Privacy Policy.
You retain ownership of all data you upload, store, or process on our platform. We do not claim any rights to your intellectual property.
We implement industry-standard security measures to protect your data. This includes encryption, access controls, and regular security audits.
We retain your data only as long as necessary to provide our services. You can request data deletion at any time through your account settings.
Our platform, including its software, design, and content, is protected by intellectual property laws.
We retain all rights to our platform, including trademarks, copyrights, and trade secrets. You may not copy, modify, or distribute our intellectual property without permission.
You retain all rights to your content, applications, and intellectual property. Our use of your content is limited to providing our services.
To the maximum extent permitted by law, our liability is limited as follows:
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability for any claims arising from these Terms or our services is limited to the amount you paid us in the 12 months preceding the claim.
Either party may terminate this agreement under certain circumstances.
You may terminate your account at any time through your account settings or by contacting our support team.
We may terminate or suspend your account if you violate these Terms, engage in fraudulent activity, or fail to pay for services.
Upon termination, your access to our services will cease. We will retain your data for a limited period to allow for recovery, then delete it permanently.
These Terms are governed by the laws of the jurisdiction where our company is incorporated.
We encourage resolving disputes through direct communication. If formal resolution is necessary, disputes will be resolved through binding arbitration in accordance with our dispute resolution procedures.
You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
We may update these Terms from time to time to reflect changes in our services or legal requirements.
We will notify you of any material changes to these Terms through email or platform notifications. Continued use of our services constitutes acceptance of the updated Terms.
Changes become effective 30 days after notification, unless immediate changes are required for legal or security reasons.
If you have questions about these Terms, please contact us:
Email: legal@easellm.com
Support: support@easellm.com
Address: [Your Company Address]