Privacy Policy

Personal Information

When you create an account or use our services, we may collect:

• • Name and contact information (email address, phone number)
• • Billing and payment information
• • Company or organization details
• • Account credentials and preferences

Usage Information

We automatically collect information about how you use our platform:

• • GPU resource usage and performance metrics
• • Platform access patterns and session data
• • Error logs and system diagnostics
• • Network traffic and bandwidth usage

Technical Information

We collect technical information about your devices and connection:

• • IP address and location data
• • Browser type and version
• • Operating system and device information
• • Cookies and similar tracking technologies

Service Provision

To provide, maintain, and improve our GPU cloud services, including resource allocation, billing, and customer support.

Account Management

To manage your account, process payments, and communicate with you about your account and our services.

Security and Compliance

To ensure the security of our platform, detect and prevent fraud, and comply with legal and regulatory requirements.

Analytics and Improvement

To analyze usage patterns, optimize performance, and develop new features and services.

Communication

To send you important updates, security notifications, and marketing communications (with your consent).

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support.

Data Center Partners

We work with data center partners to provide our services. These partners may have access to certain technical information necessary for service delivery.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Encryption

All data in transit and at rest is encrypted using industry-standard encryption protocols to ensure confidentiality and integrity.

Access Controls

We implement strict access controls, multi-factor authentication, and role-based permissions to limit access to your information.

Security Monitoring

We continuously monitor our systems for security threats and conduct regular security audits and penetration testing.

Employee Training

Our employees receive regular security training and are bound by confidentiality agreements to protect your information.

Active Accounts

We retain your information while your account is active and for a reasonable period after account closure to comply with legal obligations.

Legal Requirements

We may retain certain information longer if required by law, regulation, or to resolve disputes and enforce our agreements.

Data Deletion

You can request deletion of your personal information at any time. We will delete your data within 30 days of receiving your request, subject to legal requirements.

Access and Update

You can access, review, and update your personal information through your account settings or by contacting our support team.

Data Portability

You can request a copy of your personal information in a portable format for transfer to another service provider.

Marketing Communications

You can opt out of marketing communications at any time by updating your preferences or clicking the unsubscribe link in our emails.

Cookies and Tracking

You can control cookies and tracking technologies through your browser settings, though this may affect some platform functionality.

Global Operations

We operate data centers in multiple countries to provide low-latency access and ensure compliance with regional regulations.

Data Protection Standards

We ensure that all international data transfers comply with applicable data protection laws and implement appropriate safeguards.

Regional Compliance

We comply with regional data protection regulations such as GDPR in Europe, CCPA in California, and other applicable privacy laws.

External Links

We are not responsible for the privacy practices of third-party websites linked from our platform. We encourage you to review their privacy policies.

Third-Party Integrations

Some features may integrate with third-party services (e.g., payment processors, analytics tools). These services have their own privacy policies.

Notification of Changes

We will notify you of any material changes to this policy through email, platform notifications, or by posting the updated policy on our website.

Continued Use

Your continued use of our services after any changes to this policy constitutes acceptance of the updated policy.